Financial Consumer Protection Guidelines for Tier 4 Microfinance Institutions and Money Lenders
These Guidelines may be cited as the Uganda Microfinance Regulatory Authority (UMRA) Financial Consumer Protection Guidelines, 2019 and shall take effect one year after an institution has been licensed by UMRA.
These Guidelines shall apply to:
- all financial services providers regulated by Uganda Microfinance Regulatory Authority in respect of business they transact in Uganda; and
- the agents of all financial services providers regulated by Uganda Microfinance Regulatory Authority in respect of business the agent transacts in Uganda.